Politique d’expédition

Order Processing Times

All orders are processed within 1 to 3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

In case of high order volumes or exceptional circumstances, processing may take a little longer. If a significant delay occurs, we will contact you by email.

Delivery Times

The estimated delivery times are as follows:

Standard delivery: between 6 and 12 business days

In some exceptional cases (high demand, logistical conditions, peak periods, or customs): between 12 and 18 business days

We always do our best to ensure orders arrive within the shortest possible time.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number that allows you to track the progress of your package.

Possible Delays

Delivery times can sometimes be influenced by factors beyond our control, including: postal services, customs controls, weather conditions, high-demand periods.

In these situations, delivery times may reach 12 to 18 business days. Delivery address Please make sure that the delivery address provided is correct and complete at the time of ordering.

We are not responsible for delays or lost parcels resulting from incorrect shipping information.

Contact If you have any questions regarding your order or delivery, you can contact us at any time through our customer service.